Privacy Policy

1. Introduction

Limo 5 Star (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury transportation and chauffeur services in San Francisco.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Billing and payment details

b. Reservation Information

  • Pickup and drop-off locations
  • Travel dates and times
  • Vehicle preferences
  • Special requests or ride instructions

c. Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

3. How We Use Your Information

We use your information for the following purposes:

  • To process and manage your reservation requests
  • To communicate with you regarding bookings, confirmations, or inquiries
  • To provide professional chauffeur and transportation services
  • To improve our services and customer experience
  • To process payments securely
  • To comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information only when necessary to provide our services or comply with legal requirements.

  • Service providers such as payment processors and booking systems
  • Chauffeurs, dispatch teams, or trusted partners required to fulfill your reservation
  • Legal authorities when required by law

SMS opt-in and consent: Mobile information collected for SMS messaging, including phone numbers gathered through SMS consent, will not be shared with or sold to third parties, affiliates, or lead-generation companies for marketing or promotional purposes under any circumstances. This category of data is excluded from all the sharing described above.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Provide and manage our transportation services
  • Maintain business and booking records
  • Comply with legal, tax, and regulatory requirements

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Contact us regarding privacy-related concerns

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve website functionality
  • Support service improvements

9. Third-Party Links

Our website or services may contain links to third-party websites. Limo 5 Star is not responsible for the privacy practices, content, or policies of those third-party websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Limo 5 Star
Serving San Francisco
📧 Email: info@limo5star.com
📞 Phone: 650-689-3863